What We Do
To do the best possible job you can, you need professional carpet cleaning equipment that looks good, won’t let you down, and a support service that is there when you need it. That’s where we come in. Alltec provides machines that are powerful and reliable, a team of dedicated specialists, and an incredible 100% satisfaction guarantee on all Alltec brand products.
Alltec solutions do exactly what they say on the bottle, and as we are a manufacturer we can guarantee that the formulation and quality of our cleaning solutions is second to none. If you would like to try some of our best-selling products just order your sample or large size trial pack with discounts or money off vouchers!
Do you have equipment that needs servicing or repair? We have our own dedicated workshop and experienced technicians. We repair and service any make, any model of HWE machine, not just our own – we stock spares for most machines on the market. We promise to help you get back up and running as quickly as we can, we know that you work more than just office hours, so we even try to help outside office hours to help you get back to making money!
Meet The Team
They say a company is only as good as the people it keeps – and we believe we keep the very best! We have an enthusiastic and dedicated team whose ethos is that the customer always comes first. Plus, they truly are a lovely bunch! So, here are a few words about the whos-who of the Alltec superstars:
Chris Thomas – Managing Director
Chris began working for Alltec as a workshop technician in 1997, he progressed to Workshop Manager and soon earned himself a reputation as one of the best Carpet Cleaning Machine technicians in the country. Chris has owned Alltec Network for nearly ten years now, but still oversees repairs and servicing in the Workshop, or you will often find him with his overalls on in the back of a van (rather than at his desk doing paperwork!)
Kerry Thomas – Director
Kerry is Chris’ wife and partner in the business. Kerry is the one who oversees the office, accounts, and all things graphical design – from product labels, customer own label designs and machine decals, to special offer fliers, with the help of her amazing colleagues, oh and of course is in charge of staff treats and pizza Fridays!
Charlie Thomas – Facilities Director
Charlie does his best to welcome and entertain visitors to Alltec! If you are one of those annoying cold callers trying to sell us cheaper gas – Charlie is the Facilities Director, just so we know who you are next time you call and ask to speak to him!
Many of you will remember Michelle from when she worked in the Warehouse. She is now an administration officer and gets to work in the warm office instead of the cold warehouse (sorry Dave!) Michelle is a godsend to the admin team, and is the person to speak with when you call in the office for orders or queries. She also makes amazing cakes!
David is our Superman Warehouse Manager. He manages his department with super efficiency and super organisation (see where the Super is coming into this?!) Orders fly out the door on time, with the correct goods carefully packed, and the shelves are always well stocked. Plus we LOVE how organised and tidy David is!
The newest addition to the Alltec Team, and already proving to be a valuable asset! Paula works part time in the office and in despatch, you may find her on hand to take your call or phone order, and then she whisks off to help David in despatch, she sure makes our lives easier in both departments!
Ben is an essential cog in the Alltec wheel – he keeps production running smoothly and oversees the manufacture of new machines. Ben has been with us many years now, and we are proud to have seen him grow from a summer-holiday-job assistant to the best Workshop Manager we have ever had. He’s never lost his great sense of humour either, and keeps us all laughing (sometimes as much ‘at’ as ‘with’!)
Kelvin is our lead technician and an excellent engineer. He truly is a fault finding expert and can be found servicing or repairing truckmounts and portables. He keeps us smiling with his cheerful disposition, and Charlie particularly loves lunch time when Kelvin is around 😉
(And a plus, his lovely wife, Jo, makes incredible cakes that Kelvin regularly brings in to share!)
Jake is our production assistant, helping build machines – he has hidden talents though, as a lead guitarist in an up & combing band – Vexed. Whilst we all anticipate his impending stardom, we are sure happy he likes to work with us for now, he is a dedicated, hard working young man and lovely to have around.
Claire is the lady you have to thank for lunch if you have attended an event at Alltec recently, she does all the shopping and preparing the lunches for our training schools (we love Claire, she always makes us cups of tea before she does anything else!)
Butts Business Centre
Fowlmere, Nr Royston
T: 01763 208222 | E: [email protected]