What We Do
To do the best possible job you can, you need professional carpet cleaning equipment that looks good, won’t let you down, and a support service that is there when you need it. That’s where we come in. Alltec provides machines that are powerful and reliable, a team of dedicated specialists, and an incredible 100% satisfaction guarantee on all Alltec brand products.
You will also need a good range of cleaning solutions and stain removal products. Alltec solutions do exactly what they say on the bottle, and as we are a manufacturer we can guarantee that the formulation and quality of our cleaning solutions is second to none. If you would like to try some of our best-selling products just order your sample or large size trial pack with discounts or money off vouchers!
We can help you with everything you need; professional machines, expert solutions, outstanding training from industry-leading instructors, free advice on cleaning or stain removal, portable and Truck Mount trouble-shooting, and much more.
Do you have equipment that needs servicing or repair? Here at Alltec, we have our own dedicated workshop and experienced technicians. We repair and service any make, any model of HWE machine, not just our own – we stock spares for most machines on the market. As with any equipment, there’s no guarantee that your equipment will never break down, but we promise to help you get back up and running as quickly as we can. We know that you work more than just office hours, so we even offer 24-7 emergency telephone advice so you can get back to making money!
They say a company is only as good as the people it keeps – and we believe we keep the very best! We have an enthusiastic and dedicated team whose ethos is that the customer always comes first. Whether it’s placing an order on the phone, or needing technical advice from the workshop guys, we always strive to offer the very best service we possibly can, and if you visit us in person it usually comes with a cuppa and a smile too!
We hope that your experience with Alltec will be an enjoyable one.
We have worked hard to build a team who are dedicated, offer the best service they can, and enjoy their work. We are also keen to ensure they know just how much we appreciate them, and we never forget who the real stars of Alltec are. So, here are a few words about the whos-who of the Alltec superstars:
Chris Thomas – Managing Director
Chris began working for Alltec as a workshop technician in 1997, he progressed to Workshop Manager and soon earned himself a reputation as one of the best Carpet Cleaning Machine technicians in the country. Chris now owns Alltec Network and has a keen hand in what is going on in the Workshop, you will often find him with his overalls on in the back of a van (rather than at his desk doing paperwork!)
Kerry is Chris’ wife and partner in the business. Kerry’s excellent Customer Service skills have really benefited the company and brought a happier, friendlier atmosphere to the place. Kerry now runs the office and the accounts, with the help of her amazing colleagues, oh and of course is in charge of staff treats and pizza Fridays!
Charlie Thomas – Facilities Director
Charlie does his best to welcome and entertain visitors to Alltec! We miss him when he goes home. If you are one of those annoying cold callers trying to sell us cheaper gas – Charlie is the Facilities Director, just so we know who you are next time you call and ask to speak to him!
Many of you will remember Michelle from when she worked in the Warehouse! She is now our Office Administrator and gets to work in the warm office instead of the cold Warehouse (sorry Dave!) Michelle has been a godsend to the admin team, and is the person to speak with when you call in the office for orders or queries. She also makes amazing cakes!
Kat is the newest member of the office team. She is a one-woman wonder and already we couldn’t manage without her! Kat has hit the ground running and is learning fast, she already knows far more about carpet cleaning than she ever thought possible! Her enthusiasm, professionalism and courteous manner are a real asset to the team.
Claire is the lady you have to thank for lunch if you have attended an event at Alltec recently, she does all the shopping and preparing the lunches for our training schools (we love Claire, she always makes us cups of tea before she does anything else!)
‘Big Dave’ aka Granddad, is Chris’ father and it is clear where Chris gets his technical ability from! Dave is semi-retired and works 3 days a week on the Truck Mount servicing and repairs. Between Dave, Chris & Den, and now Kelvin too, your Truck Mount could not be in better hands. Dave has a really friendly and jolly chuckle!
Andy is our Workshop Manager, and Dennis’ grandson. He previously worked at Alltec between 2007 – 2009, but after trying his hand at another job he realised that he missed us so much he wanted to return and start building the Portable Machines. As our Workshop Manager he oversees the production of machines (whilst overseeing Ben and keeping him busy!)
Paul is an integral part of our team, he is always happy and he quite often can be heard singing and seen dancing in the Workshop!. Andy and Paul make quite a lovely duo, their signature song (and routine!) is “You’ve lost that loving feeling”. His main role is repairs and servicing of the Portable machines. Paul’s background is in mechanics and he is the unofficial parent of the Workshop, trying to control Ben & Andy. Every morning Paul makes everyone a Tea or Coffee, it’s the nicest cup of Coffee we have all day!
Young Ben is the most energetic and entertaining member of staff, he is always giggling and keeping everyone amused. Ben started out as a workshop trainee and has progressed to skilfully building machines. Ben earns his wages in entertainment value alone but he’s rubbish at making Tea (but improving slowly)!
Janet Thomas (& the adorable Poppy!)
We all love Jan (Andy possibly too much)! Every Wednesday Jan comes in and cleans the whole building, she makes us all tea and is generally a sweet and lovely lady. Janet is Dave’s wife and Chris’ mum. Poppy is the newest addition to the family and comes with Jan on Wednesdays as well, teasing Charlie over the tennis balls and treats! She is a sweet little thing and we love having her here.
David is our SuperMan Warehouse Manager! He manages his department with super efficiency and super organisation (see where the Super is coming into this?!) Orders fly out the door on time, with the correct goods carefully packed, and the shelves are always well stocked. Plus we LOVE how organised and tidy David is!
Dennis tried to retire but we missed him and he missed us too much so he is back 2 days a week! He has been a key member of the Workshop since 2000. We have not yet been able to clone Dennis but we are still looking… Den spends most of his time Servicing and Repairing the Truck Mounts but also builds, services and repairs the portable machines (if something had broken, Dennis could fix it!)
Kelvin is one of our truckmount specialists. The nearest we’ve found to an actual Dennis clone, Kelvin is an excellent engineer. He is fast following in the footsteps of Den and Chris to becoming a TruckMount expert, and has fit right in with the team – from making the tea to taking the Michael, he’s a truly decent guy and we are very pleased to have him on board!
Butts Business Centre
Fowlmere, Nr Royston
T: 01763 208222 | F: 01763 208906 | E: firstname.lastname@example.org